Welcome to our Service Center where you can find a host of resources. Below you will find some options to interact with our support teams. Login to gain access to more!

Chat with a live engineer, 24x7.

Email our support team.

Submit a request from the web.

Call our Support Team.

Additional Resources

UTG Billing Portal

You can access all your invoices past and present. The system also allows online secure payment using major credit cards and ACH.

UTG Status Page

Access the live status page of all the production systems that provides services to clients. This page will detail active incidents, active maintenance occurring and upcoming scheduled maintenance.

UTG Website

UTG company website, browse our wide array of blog posts, events and other services we provide.

UTG News

5 Steps Businesses Can Take To Comply With The CCPA
Fri, 04 Jan 2019 13:06:15 GMT

Earlier in the month we published an article on the creation of the California Consumer Privacy Act and the rights it seeks to afford business customers. So why should IT professionals be concerned with CCPA? As organizations discovered during the GDPR transition, many areas of security, data storage, and compliance management falls under or includes the IT team. So the obvious initial questions are: What are the consequences of non-compliance? and What steps can businesses take to comply with these types of consumer privacy laws?

The CCPA and Its Effect On The Relationship Between Business, Customers, and Their Data
Wed, 02 Jan 2019 14:53:00 GMT

 

2018 was a pivotal year for those concerned with data privacy. Earlier this year the General Data Protection Regulation (GDPR) foreshadowed the coming shifts in the relationship between businesses, customers, and their data. Governments are defining how businesses can collect and use the private data of their customers and outlining the types of disclosures and permissions they’ll require going forward.

Cloud Computing Skills are in Short Supply—Here's a Solution
Mon, 17 Dec 2018 15:59:28 GMT

 According to an ESG Research study, approximately 75% of organizations already utilize public cloud services. SaaS (Software-as-a-Service) applications are the most common use of cloud technology, with IaaS (Infrastructure-as-a-Service) and PaaS (Platform-as-a-Service) catching up quickly. Cloud adoption within businesses of every size is only expected to increase as solutions become more affordable and accessible.

The benefits of widespread cloud adoption are abundantly clear. Cloud computing makes workers more productive, providing them with massive computing and network power with relatively simple management. Employees can work in a secure fashion from anywhere, and often on any device. All of this comes at a fraction of the cost of traditional on-premise deployments. Managing cloud applications and deployments can be straight-forward for small business. For example, it doesn't take a certified engineer to provision a new Office 365 user or add a virtual VoIP extension.

Business Intelligence Solutions are for Small to Mid Sized Business Too
Mon, 17 Dec 2018 15:59:04 GMT

People have been looking at data to improve business since the beginning of...well... business.

I can see it now. 2,000 years ago, a Roman sandal-wearing street merchant notices over time that he gets about ten more customers on the days he puts a canopy up over his wagon, sheltering customers from the brutal sun. So, he decides he'll go through the hassle of doing this everyday and as a result his business benefits.